Anne McGuire: I am pleased that my hon. Friend has raised that constituency matter and I reassure him that, if he will provide me with further details, I will certainly investigate what happened. It is unacceptable that families under pressure, in the circumstances that my hon. Friend has highlighted, should find that our system is not responsive. If he gives me the details, I will ensure that he receives a suitable and appropriate reply. I continue to underline the fact that our disability living allowance systems are in place and effective. They turn round benefit claims very quickly—not just mainstream claims within a 35-day target. In the case of people with terminal conditions, claims are turned round within 45 days.